We recognise that from time to time the quality of services provided by the Church may not meet up with the standards that individuals have come to expect. The Church views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person or organisation that has made the complaint.

If you have a complaint it is always better if you can let us know straight away. Most complaints can be sorted out quickly by a member of staff or the team leader responsible. We would welcome the opportunity to do this if at all possible.

If it is not possible to do this at the time, you can see more information and submit a complaint below.